I’m cheering for the owner of a Colorado sushi restaurant who routinely claps back at unhappy customers.
I’m rooting for the owner of the daycare center in Fresno California who filed defamation lawsuits against customers who left bad reviews. And I’m always rooting for the business owner. Yelp has become so powerful that fights between business owners and their unhappy patrons become legendary – and oftentimes go viral. That is great power.īut with great power comes great responsibility. Some 45% of people will check a Yelp review before visiting a business. The site reportedly has logged 184m reviews worldwide and 178m unique visitor each month.
Yelp has become the place where people get their food reviews.
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